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1. How can I make reservations without giving my credit card information online?
2. What is your phone number, fax number, mailing address?
3. Do you have guest parking? And how much does it cost?
4. How far are you from the airport?
5. Do you serve breakfast?
6. How do I get to your hotel?
7. What is the difference in room types: Standard, Superior, Deluxe, Premium, Kitchenette?
8. Do you have rooms with kitchens?
9. Do you have air conditioning?
10. How for are you from the beach?
11. Can I have a King or Queen size bed?
12. Can I book a room using my friend's, mother's, uncle's....credit card as arrival guarantee?
13. How much is my rate including tax?
14. Can I email my credit card information to guarantee my reservation?
15. Can I rent a car?
16. How old must I be to check into the hotel and do I need a credit card?
17. Can I check in with a reservation made under my friend's name?
18. Are there any additional charges for 3rd & 4th persons?
19. What is the maximum Adults allowed to stay in one room?
1. How can I make reservations without giving my credit card information online?
You will find two Reservation Forms on our site, you are welcome to use the form which is sent by email, then phone or fax your credit card information. **please do not forget the expiration date.
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2. What is your phone number, fax number, mailing address?
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808.955.3741 |
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2070 Kalakaua Avenue; |
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Honolulu, HI 96815-2069; |
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3. Do you have guest parking? And how much does it cost?
We offer parking for $18.99 per day. Discounted rates and packages available, please see front desk at check-in.
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4. How far are you from the airport?
The hotel is about 9 miles from Honolulu International Airport (HNL), about 20-30 minutes drive.
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5. Do you serve breakfast?
We serve daily continental breakfast that includes coffee, tea, juice, fruit, bagels, cereal and toast.
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6. How do I get to your hotel?
If coming by shuttle or taxi just tell them the name of the hotel and they will know the directions, now that's easy!
Driving yourself? Leave the airport on H1 East, take Nimitz Highway which turns into Ala Moana Boulevard, stay on Ala Moana Boulevard which will bring you to Kalakaua Avenue, you can only turn right… Kalakaua Avenue will split into Kuhio Avenue toward the left… turn onto Kuhio and the Waikiki Gateway Hotel will be your very first hotel on the right.
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7. What is the difference in room types: Standard, Deluxe, Kitchenette?
The difference in room categories is the height of floor… higher floors are higher categories. Kitchenette rooms are on our 4th-9th floors.
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8. Do you have rooms with kitchens?
Yes, we have new kitchenette rooms. Our kitchenette rooms have a stove top, sink, microwave, toaster, coffee maker, refrigerator, complete dishware for 4, and pots and pans. It's everything you need for your home away from home.
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9. Do you have air conditioning?
Definitely.... all rooms and the lobby are air conditioned.
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10. How far are you from the beach?
There is a beautiful park just across the street from the hotel, and a ten minute walk through the park brings you right to Waikiki beaches.
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11. Can I have a King or Queen size bed?
King beds are available but not guaranteed. We have a limited number of Queens size beds, which you may "request" (we cannot guarantee). Most rooms have one double bed and one single bed. We have rooms with two double beds, and rooms with 3 single beds… also available upon "request".
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12. Can I book a room using my friend's, mother's, uncle 's.... credit card as arrival guarantee?
Your friend, mother or uncle must mail or fax us a Letter of Authorization to use their card for your room reservation. The letter must state your reservation, card holders name, card number, expiration date, and card holder's signature (photo copy both the front & back of the card). A valid ID is also necessary (photocopy of both the front & back). See #2 for fax number or mailing address.
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13. How much is my rate including tax?
Accommodation rate times the state tax (12.962%). Just take your room rate, i.e. $74 x 12.962% = $83.59 per night.
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14. Can I email my credit card information to guarantee my reservation?
Our online Reservation Form is a secure site. Regular email is not secure. You may email it if you like… it is up to you. It would be safer to phone, see #2.
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15. Can I rent a car?
All rental car information can be booked at our Expedia Activities Desk.
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16. How old must I be to check into the hotel and do I need a credit card?
You must be 18 years of age and valid identification in the form of a passport, driver's license or state ID is required.
At check-in we require a credit card authorization hold of $100.00 or cash/debit card deposit of $300.00 for guest rooms. All Penthouse rooms require ONLY credit cards with authorization holds of $500.00 (as of May 1st 2010). This will be used in the event there are material damages caused during the guests stay in the hotel.
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17. Can I check in with a reservation made under my friend's name?
No, only register guests can confirm reservations.
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18. Are there any additional charges for 3rd & 4th persons?
Yes, our rooms are based on double occupancy and any additional guests would be $28.00 - $30.00 + tax per day/per person.
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19. What is the maximum Adults allowed to stay in one room?
Four (excluding Single category rooms).
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